No problem. We can change things on your website - even if you don't choose the Peace of Mind Care Plan. Changes will be billed at an hourly rate of $125. When you email us the changes, we will estimate the time required to make the changes. We do our very best to stick to time estimates as much as possible. However, we cannot always guarantee every project will go exactly as planned. Payments will be expected to be made upon receipt.

Unfortunately, this is not considered maintenance. Adding pages is a separate service.  However, we do discount adding pages to your website for maintenance plans. The typical price for this service is $699. But for maintenance clients, this service is discounted a little more than 25% bringing the price to $500/page.

If your changes are expected to take more than the allotted monthly hour - you will be notified upon your request with an estimate of total time. Time above and beyond your monthly hour will be billed in 30 minute increments at $125/hour.

Maintenance requests must be submitted via email. All maintenance requests should be emailed to info@thesocialbrandtn.com. Obviously, it is our intention to service our clients as quickly and efficiently as possible. However, it will sometimes take up to 2 weeks for a change to be made.

If your change is urgent, this should be notated in the subject line of the email.

Each client is allowed 1 urgent change per the calendar year. Additional urgent requests will be charged a $50/rush fee. This guarantees that your change will be made within 7 business days.

Faster requests must be first emailed, then followed by a phone call.