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(865) 282-2399    info@thesocialbrandtn.com    5401 Kingston Pike, Suite 240 Knoxville, TN 37919

Plans

Your website is built, now let's take care of it...

Powerful Solutions for Ongoing Help

Just Hosting

Just getting started? Feeling like you want to handle keeping up with the site updates yourself? If so, this is a great option to make sure things are secure and backed up.

Basic Care

This is a great option if you want Old Number Eleven to help you make some changes and keep things running smooth. I handle plugin updates and can consult on changes and take care of small changes during 30 minutes of provided design time. 

Peace of Mind

This is a great option if you want Old Number Eleven to help you make some changes and keep things running smooth. I handle plugin updates and can consult on changes and take care of it during one hour of provided design time. 

Time Block

If you plan to grow, this is a great plan that provides a block of time to accomplish tasks. We talk about what you would like to do and we estimate the time and schedule the work. If you run out of time, you can purchase a new block or pay the standard hourly rate. This plan offers a discount off of our normal hourly rate. All hours must be used within 12 months of purchase. 

Monthly Annual

Just Hosting

$36 /MO
$360 /YR
  • All Core Updates
  • Rolling 30 Day Site Backup
  • Security and Malware Protection

Basic Care

$95 /MO
$950 /YR
  • * Best for standard business websites
  • *Just Hosting included
  • All Core Updates
  • Rolling 30 Day Site Backup
  • Security and Malware Protection
  • Uptime Monitoring
  • Easy Site Restoration
  • 30 Minutes of support tasks per month
  • *Support time does not rollover

Peace of Mind

$150 /MO
$1,500 /YR
  • * Required for ecommerce, membership, and high traffic sites
  • *Just Hosting included
  • Priority Support
  • Software (+ecommerce) updates
  • All Core Updates
  • Uptime Monitoring
  • Rolling 30-day site backup
  • Security and Malware Protection
  • Plugin Updates
  • Easy Site Restoration
  • 60 minutes of support tasks per month
  • Access to video training

Ready to Grow Time-Block

$900 /One-Time Fee
$900 /One-Time Fee
  • Great for Moving the Needle on a Project
  • 10 Hours of Design Time
  • 12 Months to Use the Time

No Contracts

No one needs another contract to sign. I believe that people pay for great service and I aim to deliver. If you are looking for a partner that cares about helping you grow your business and keeping things running smoothly, you have come to the right place. 

Common Questions About Care Plans

Here are a few questions that I have heard from time to time and thought it was worth covering for everyone. 

Presales Questions

Why do I need hosting?

Web Hosting will be needed as long as you plan to have a website. This is placing your files on a server that's designed to deliver your website to the world and do it quickly!

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After Purchase

So What happens after I sign up?

I will send you a link with some package details and a link to complete billing. We take monthly payments by credit card just to help reduce paperwork. All receipts are sent through email. 

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Refund / Others

What do I need to do to cancel a care plan?

We hate to see you go, but understand sometimes change is necessary. Just shoot me an email 30 days before you plan to roll out and we will adjust all the necessary backend things to make sure you aren't billed further. 

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